1. Introduction

At Kutralam Sun Chips, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.kutralamsunchips.com.

2. Information We Collect

a) Personal Information
When you make a purchase or contact us, we may collect:
Full Name
Email Address
Phone Number
Billing and Shipping Address
Payment Information (processed securely via third-party gateways)

b) Non-Personal Information
We may collect non-identifiable data such as:
IP address
Browser type and version
Pages visited on our website
Time and date of visit

3. How We Use Your Information

We use your information for the following purposes:
Order Processing: To fulfill your purchases, process payments, and arrange delivery.
Customer Support: To respond to inquiries, complaints, or requests.
Marketing & Promotions: To send promotional emails or updates about our products (you can opt out anytime).
Security & Fraud Prevention: To protect against fraudulent transactions and unauthorized access.

4. Data Protection and Security

We use industry-standard SSL encryption to protect sensitive information.
Your payment details are never stored on our servers and are handled by secure payment gateways.
Only authorized personnel have access to customer data.

5. Sharing of Information

We do not sell or trade your personal data. However, we may share your data with:
Courier Services: To ensure product delivery.
Payment Processors: To facilitate transactions.
Legal Authorities: If required by law or for fraud prevention.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze website traffic.
You can disable cookies in your browser settings, but this may impact site functionality.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage users to review their policies before providing personal information.

8. Your Rights
You have the right to:

Request access to the personal data we hold about you.
Correct inaccurate information.
Request data deletion (subject to legal and operational limitations).

9. Data Retention

We retain customer data for as long as necessary to fulfill orders, provide customer service, and comply with legal obligations.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Revised” date.

11. Contact Information

For any privacy-related concerns, you can reach us at:
📍 Address: 31, N Sannathi St, Bazar, Courtallam, Tamil Nadu 627802
📞 Phone: +91 9600760507
📧 Email: info@kutralamsunchips.com